Frequently Asked Questions
Everything you need to know about your game-day gear and orders.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days. During peak sports seasons or major rivalry games, processing times may be slightly extended due to high demand.
What is your return policy for fan apparel?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that custom jerseys and final sale items are non-returnable.
How do I know what size jersey to order?
Each product page includes a detailed size chart. We generally recommend sizing up if you plan to wear a hoodie underneath your jersey for colder game days.
Do you offer international shipping for alumni living abroad?
Yes, we ship our sports gear worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
Is your merchandise officially licensed?
Absolutely. All products sold at The M Den Shop are 100% officially licensed, ensuring that a portion of your purchase supports the athletic programs.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress.